The commercial cleaning sector has changed dramatically in the last several years. The COVID-19 pandemic, in particular, has resulted in a substantial shift in customer demands and objectives. As a result, the need for commercial cleaning services has increased, particularly in terms of frequency and thoroughness.
Now that the worldwide situation has improved, the commercial cleaning business is evolving once again. While the “old normal” is unlikely to return anytime soon, many aspects of the pre-COVID world are now fully operational. As a result, contract cleaners should keep an eye on trends in order to manage expectations and make required adjustments to their offers as needed.
People became more concerned about cleanliness as a result of the COVID-19 outbreak. Aside from disinfecting surfaces, there was a call for air purification to halt the virus’s spread on all fronts.
Both of these issues compelled cleaning companies to adjust. Some, for example, have expanded their services to include deep-cleaning of infected properties. The demand for these high-level sanitation services is projected to continue as long as COVID remains a severe health issue.
As more businesses open, the contract cleaning industry as a whole is likely to rise. This is especially true for restaurant and hotel enterprises, which must adhere to the greatest standards of cleanliness.
Concerns about the environment and sustainability
The modern consumer is more aware than ever of the myriad social and environmental challenges influencing human life quality and safety. This level of awareness, in turn, influences their purchasing decisions. For example, “capsule wardrobes” and slow fashion are gaining popularity. These ideas prioritise “basic” apparel that is long-lasting and universal over rapid, flashy fashion choices.
The same is true for contract cleaning. Customers are increasingly looking for commercial cleaners who utilise eco-friendly solutions made by responsible manufacturers using sustainable methods. These items are also considerably healthier for you. Their substances are less prone to cause allergies and other related disorders.
It is prudent to anticipate that sustainability and environmental consciousness will not be fads, but rather the norm. Even now, there is a growing need for environmentally friendly procedures and products. As a result, such cleaning solutions have become more affordable and accessible, making it easier for cleaning agencies to move to greener options.
Use of Cleaning Technology Increases
Cleaning requires a lot of physical labour, especially when it comes to services like carpet cleaning, pressure washing, and window cleaning. This can lead to a variety of difficulties compromising cleaners’ health and productivity.
Fortunately, there are a variety of cleaning methods available to help with specific types of work. Manufacturers are constantly innovating to make cleaning faster, easier, and more controllable, from automated floor polishers to robotic window cleaners. This enables cleaning companies to take on more clients while maintaining quality.
Cleaning equipment that is automated also reduces dangers. For example, COVID and other airborne infections require less concern about exposure. To prevent contamination, the machine can simply be cleaned after cleaning.
However, even the most advanced cleaning machines require human supervision at times. There are also required maintenance periods and procedures to guarantee that the equipment continues to function as intended for as long as possible.
The disadvantage is that these machines are now prohibitively expensive. Smaller cleaning companies may wish to prioritise talent training before committing resources for technology.
Services that are more affordable and of higher quality
Finally, due to the growing emphasis on health and cleanliness in businesses, it is projected that more contract cleaning clients would be more demanding than before. It is advisable to go over your cleaning company’s policies and perform regular audits of your work output. This ensures that you will remain competitive even as the number of new enterprises increases.
At the same time, it’s critical to understand how to properly price your services. Even if there are more businesses, it is not a good idea to reduce your pricing too drastically. This harms both the industry as a whole and your own prospective earnings.
Lastly, clients will continue to anticipate exceptional service before to, during, and after the cleaning. Make it a practise to solicit feedback so that you can improve when necessary. You may also wish to invest in different types of software, such as CRM tools or scheduling software, to fill in the gaps.
United Cleaning Solutions offer a range of cleaning services. We feel these are competitive, reliable and give our clients the opportunity to one handy and convenient invoice.
We can keep your company’s facilities in top condition and complete all of your cleaning tasks. Make sure to explore our range of commercial cleaning services to see how and get in touch today.
