In 2011 United Cleaning was awarded its first Factory and Industrial cleaning contract that required a more resilient cleaning operative, who could cope with the high intense cleaning requirements and cleaning scope required by our client. To ensure we got this right and delivered exactly what our client was looking for, we carried out a completely different and more robust cleaning Method and Risk assessment.
We also put our operatives through a different training regime which we felt would serve them well by giving them the confidence and ability to perform at a different level. With these measures in place and to this day we still offer our very first clients our service and have delivered on our promise; which was to offer a reliable, safe and clean environment to work in.
With each factory environment being unique we carry out our own bespoke Audits and set KPI’s for each site and of course for each operative. We ensure each of our sites has it’s own Account Manager to conduct our audits and ensure our operatives are meeting their individual targets and developing their skills to help improve our work ethic on each site.
Our office cleaning division prides itself on delivering exceptionally high standards in all our contracts and we understand all our customer needs and requirements and strive for improvement on a daily basis.
We recognise that cleaning can be a sore point with many
companies/organisations and that standards can slip after the ‘honeymoon’ period, we endeavour to ensure that this does not happen by having a robust management structure, working supervisors and a strong pool of inducted staff who cover sickness and holidays.
Our management structure is complimented by an effective and up to date audit system and H&S/environmental policy which contribute’s to all contracts being managed professionally and to a very high standard.
We acknowledge that there will be issues and mistakes and our success is built on our attitude, enthusiasm and willingness to ‘go the extra mile’ to rectify all problems as they arise.
No issue is too small and every comment is treated the same in that we listen, we act and we deliver on our promises.
United Cleaning Solutions prides itself in offering cleaning services to Schools, Colleges and Universities.
We understand that this sector is perhaps the most challenging due to recent world events and the fact that we are responsible for areas used by children and students. We realise that Schools and Colleges need to be done right first time with little margin for error whilst tailoring a service that offers real value for money. In our current Education establishments, we have worked extremely hard managing all sites effectively, ensuring everyone is safe and everywhere is clean at a reasonable price.
In one Higher education site, United Cleaning Solutions (October 2020) received a commendation from the College Principle praising our services, work ethic and innovative thinking. The whole senior management team acknowledged our dedication and efforts.
We are actively working to ISO 9001 and 14001 standards, with full accreditation for both imminent.
United Cleaning understands their customers requirements, needs and expectations. This is why United Cleaning has held and maintained all of our contracts since conception and continue to use technology, new innovative ideas and of course basics – Communication and Responding to any issues within 2 hours.
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