In the realm of professional cleaning services, United Cleaning Solutions stands out as a company committed to excellence and quality. With a robust quality management system in place, UCS places significant emphasis on training methods and tracking. This ensures that UCS’s employees comply, receive thorough training, and meet the highest standards.
Training Assurance for Unmatched Quality
UCS understands that training is the foundation of exceptional service. As a preferred method of training assurance, UCS has integrated compliance measures into its assignment booking processes and systems. This means that UCS cannot assign any cleaner or allow them to begin their cleaning shift until they have completed all relevant mandatory training. This proactive approach guarantees that all cleaners supplied by UCS, carrying a UCS ID, are compliant and meet approved training standards.
UCS utilises a blend of training methods to cater to diverse learning styles. These methods include online courses, paper-based materials, and face-to-face training sessions. Online training is facilitated through Jangro Learning Management Solutions, offering a fully interactive suite of quality training and information modules. This allows staff members to access training materials conveniently from the office or the comfort of their own homes.
Technical Training
Raising the Bar: UCS’s technical training adheres to the British Institute of Cleaning Science’s Core Skills Training Suite, which serves as the baseline requirement for all cleaning staff. This comprehensive technical training covers a wide range of topics, including chemical competence, equipment assembly and care, storage protocols, and various cleaning modules such as damp mopping and glass cleaning. Additionally, UCS provides specialised quality training modules for tasks like pressure washing and graffiti removal. The focus also extends to essential aspects such as colour coding, infection control, floor care, carpet care, kitchen hygiene, and washroom hygiene.
Safety First
Protecting Lives and Ensuring Well-being: The safety of both employees and clients is of paramount importance to UCS. To achieve the highest safety standards, UCS delivers extensive safety training that encompasses various aspects of health and safety. This training includes welfare, first aid, and basic life support, emergency procedures, accident and incident reporting, workplace regulations, asbestos awareness, working at heights, risk assessments and method statements, manual handling, electrical safety, and fire safety. Furthermore, UCS emphasises the importance of personal protective clothing and equipment, site tidiness, and working safely with customers.
Compliance and Legislation
Upholding Ethical Standards: In addition to technical and safety training, UCS places great importance on compliance and legislation training. This quality training ensures that employees are well-versed in essential areas such as environmental policy and waste management, data protection and information governance, codes of conduct and customer service, anti-terrorism policies, equality and diversity, human rights policies, safeguarding vulnerable individuals, and more. UCS’s central HR team actively keeps track of updates from legislative and regulatory bodies. Also, incorporating relevant information into training and inductions to provide employees with the most up-to-date knowledge.
Beyond the Basics
Additional Training and Career Development: UCS goes the extra mile by offering further training opportunities to its employees. This additional training covers areas such as record-keeping, time management systems, the payment process, complaints and disciplinary procedures, whistleblowing policies, and dealing with allegations of abuse. UCS recognises that ongoing development is essential for both personal and professional growth. As such, the company provides a structured career development program.
Are you looking for a cleaning provider that not only delivers exceptional results but also upholds quality training? Then look no further than United Cleaning Solutions. Experience the difference that their comprehensive training methods and dedication can make in creating a clean environment for your business. Get in touch for more information!
